Delay on Branding Requests and Phone Submissions
Incident
Report for First Orion Status
Resolved
This incident has been resolved.
Monitoring
On 2/21/23, during 2:59 pm - 6:26 pm CST, program updates and phone number submissions were not successfully being processed. The issue was identified and a fix was implemented.
Any submission before or after 2:59 pm - 6:26 pm CST were not impacted. However, requests during the impacted time frame may be delayed until 12:00 pm CST on 2/23/23.
Any submission before or after 2:59 pm - 6:26 pm CST were not impacted. However, requests during the impacted time frame may be delayed until 12:00 pm CST on 2/23/23.
This incident affected: Branded Communication API, Customer Portal, and Pre Call API.
